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Privacy Policy

Amarsons Pearls respects the privacy of all its customers and undertakes all steps to maintain them. This website contains information that is processed lawfully in accordance with Indian laws.

What Information We Collect?

Amarsons Pearls may collect information for order processing reasons, about you like your name, address, telephone number, e mail id, etc. The same is used to, keep you informed from time to time about our products or services, enable us to provide world class after-sales service and monitor visitor statistics. Our site may use cookies to keep track of shopping cart contents and to store contact details.

How Your Information Is Used?

Unless you specifically grant us permission, Amarsons Pearls will not trade, rent or sell your personal information, or any other specific details about you or your company to any third party. We may provide aggregate statistics to reputable parties about the visitors to our Sites, but these statistics will not include any personal or private information that identifies you.

However, please note that Amarsons Pearls will fully cooperate with law enforcement and other governmental agencies to identify those individuals who use our Sites for fraudulent or other illegal activities and siclose their information to them.

Information Updation

To ensure that all information is accurate and up-to-date, reported inaccuracies of any kind are deleted or altered as soon as possible. Wherein, you wish to get any of your information changed or deleted, then you need to inform the same to us by E mail and on our part, we will confirm the details by E mail to you only. The personal information which we hold will be held securely in accordance with our internal security policy and Indian laws

Security

Amarsons Pearls adopts stringent security measures to ensure that critically sensitive information such as your E Mail or Credit Card number is not tampered with by any third party. To ensure this, we have enlisted the services of a CCPC (credit card processing company) that undertakes all steps to ensure its protection and non–disclosure to third parties.

On your part, you must ensure that you do not enter your E Mail or Credit Card details in a place other than in the secured payment page provided by our CCPC OR disclose the same to any third party or person. In addition, customers are also requested not to disclose them over phone or send it via e-mail.

Our CCPC has put in place stringent security measures like SSL (Secure Socket Layer) technology and 128-bit encryption, that ensure that your personal information details remain secure while being transacted over the net and prevent all kinds of unauthorized access to your personal information.

Refunds Policy

In case of perishable items, your request for replacement should be submitted within 24 hours of receipt of the items. In case of all other items, your request for return / exchange should be submitted within 48 hours of receipt of the items. We do not offer any kind of extra shipping charges for the delivery of replacement items.

In case of delivery of goods through courier, our logistics partners will try to ensure proper and successful delivery. Wherein, the same has not met with success due to factors like recipient not availability or recipient premises being locked, etc then we cannot do anything much though you will be charged for the order. On the other hand, if the delivery is not executed at all, you can request for refund against the non-delivered goods. In case of approved cancellations the order amount will be refunded in full to you.

In case of multiple goods being ordered and delivery of some items is not done, then you will be refunded against the non-delivered goods or services.

Policy Changes

Amarsons Pearls reserves the right at its sole discretion to effect changes in its Privacy Policy. All privacy policy changes and updates will be promptly posted on our Web site. On your subsequent browsing of this Site, you are deemed to have confirmed your acceptance of the new changes in the Policy.

Delivery Info:

  • We are open on Monday to Saturday from 11.00 A.M to 9 P.M and on Sunday from 11.00 A.M to 4 P.M.

  • We offer home delivery AND same day delivery. Where a delivery date falls on Sunday or a National Holiday, then adequate steps are taken to deliver it a day in advance OR a day after the actual delivery date.

  • Deliveries are done on our behalf by our logistics and associate partners.

  • Where a Delivery address is incorrect, we are informed by our logistics partners. In turn, we inform immediately our customers and request them to send us back details of their correct address or a different address within the same city. Please note that our Logistics partners will retain back the goods with them for 48 hours. Where we receive your intimation within that period we will convey the details to our logistics partner and they will again attempt the delivery, only once. Else, we will cancel the order and no refund will be applicable against such deliveries.